The Best Cloud Contact Center for Office 365 and Skype for Business
Clarity Connect is a native Skype for Business contact center solution. That means no additional software clients need to be installed – agents and supervisors can simply open a web browser to get started. Clarity Connect is cloud-managed, so you can deploy a contact center for Office 365, or for a cloud-hosted or on-premises installation of Skype for Business.
Clarity Connect does not duplicate or complicate Skype for Business’ infrastructure or call control, and has full access to its unified communications and collaboration functionality. Best of all, there’s no need for additional on-premises infrastructure, reducing costs and improving efficiency.